FAQ
Frequently Asked Questions
Can I return worn or used equipment?
A: No, we cannot accept returns or provide refunds for any equipment that has been used, worn or tested.
What size do I order? PLEASE MEASURE CAREFULLY - call 970-556-0435 for assistance
A: Measure specifically according to the sizing chart on the product page. Do not go off your pant size or clothing size; it’s a specific circumference measurement in inches 1) around the top of the hips and pelvis (for the hip harness), and 2) around the bottom of the rib cage (for the torso harness).
What if I ordered the wrong size?
NO RETURNS WHILE COVID-19 IS IN EFFECT
A: Do not attach bands or use the product as we CANNOT accept returns or trade used equipment. You can exchange your unused harnesses for a different size plus the cost of shipping. See instructions on the “Contact Us” page or below.
To complete a return, send your harness including all items, a note explaining the reason for your return and what size you would like to exchange for, original receipt within 30 days of your purchase date to:
Powercore 360 Returns
1613 Redberry Court
Fort Collins CO 80525
$30 Outgrown Harness Swap
If you are have previously purchased Powercore system from us and have outgrown your harness, you can exchange for a new size for $30 plus the cost of shipping. Send your old harness, and a note explaining your desire for an exchanged size, your new size desired, an address and phone number to:
Powercore 360 $30 Size Swap
1613 Redberry Court
Fort Collins CO 80525
*We will contact you for payment
What instructions come with my purchase?
A: you will get the option to request a wall chart for a specific sport in checkout. Additionally there is a free app in your smart phone App Store you can download immediately (search Powercore 360). We also sell additional age-specific, detailed 30 day to 60 day programs as digital downloads for more advanced options.
Where can I get Powercore training?
A: our business owner and harness inventor, Billy Glisan, is available for private or group FaceTime or Skype sessions.
If I have multiple kids can they use the same harness? How many systems do I need to order?
A: if you are training one at a time, you can order one Advanced Training System which includes all the accessories and add on any additional sizes of harnesses a la carte. Single hip harnesses and single torso harnesses are $79 each with no accessories.
What is your return policy?
A: your harness can be returned in unused condition within 30 days of your date of purchase for a refund.
Are there discounts on multiple systems?
A: yes. Our shop all section has preset options for discounts on 6 systems and 12 systems. There is also a customized, discounted, package available for instructors/teachers that has one of each size harness and a single set of accessories. For custom package discounts and pricing at four or more systems contact Billy at